Account Activations

Overview

Once your account has been created, you will be required to activate in order to access SHSU resources.  The email you will receive is from IT Service Desk.  Be sure to check your junk folder!

From: IT Service Desk <noreply@shsu.edu>

Subject: Your SHSU Computer Account is Ready to Activate

Welcome to Sam Houston State University, %FNAME%!

Your SHSU computer account is ready, and the next step is to activate it so you can start using all your university services.

Your username is %USERNAME%. 
Your email address is %USERNAME%@shsu.edu

To activate your account, click the following link and follow the prompts on the screen.

https://account.shsu.edu/legacy/Activation/Login?username=%USERNAME%&ott=%OTT%

Once you complete the activation process, will be able to access SHSU applications like MySam and take care of other important tasks. However, it may take up to 24 hours before your email inbox is fully ready to send and receive messages. Don’t worry — anything sent to you during that time will be safely queued and delivered as soon as your inbox becomes available.

We also encourage you to take a moment to review our Acceptable Use Policy.

If you have questions or need help at any point, the IT Service Desk is always happy to assist.

We’re excited to have you join the Bearkat community.

IT Service Desk
Sam Houston State University
Academic Building 1, Office 145
936.294.1950

Alternative Activation Steps

Follow the below steps in the event that you delete the original email or need to reactivate your account after inactivity. 

  1. Visit account.shsu.edu and select "Activate Account."

  2. Choose one of the following activation methods:

    • Option 1: Send an activation link to your off-site email. Clicking the link will guide you through the activation process.

    • Option 2: If you don’t remember your off-site email or no longer have access to it, you can activate your account using a One-Time Token (OTT) and your username. Contact the IT Service Desk at 936-294-1950 to obtain a OTT. A photo ID verification will be required.

Need Help? For technical support or account-related questions, reach out to the IT Service Desk at 936-294-1950.

 

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