Unity Voicemail: Updating PIN

1. Select the messages button on the phone
   • If off campus, dial 936-496-MAIL (6245).
2. When prompted, select option 4 (Setup Options)
3. Then select option 3 (Preferences)
4. Select option 1 (Change PIN) and follow the prompts

If you do not know the voicemail PIN, it will need to be changed through Cisco Unity Connection.

Please note that If you have a shared voicemail box, you must reset your PIN from your phone. If you've forgotten the PIN, you will need to contact the Service Desk at (936) 294-1950 for assistance.

Cisco Unity Connection Instructions to Update PIN:

1. Go to the Cisco Unity Connection webpage.

2. Select Settings.

3. From the Passwords drop down menu, select Change PIN.

4. Enter a New PIN and Confirm New PIN.

5. Select either Save button.

1. Select the messages button on the phone
2. When prompted, select option 4 (Setup Options)
3. Then select option 3 (Preferences)
4. Select option 1 (Change PIN) and follow the prompts

Please note that If you have a shared voicemail box, you must reset your PIN from your phone. If you've forgotten the PIN, you will need to contact the Service Desk at (936) 294-1950 for assistance.