Student registration hangs or time-outs

Summary

Students receive what appears to be a hung browser screen with a spinning wheel icon, or a time-out error message after committing course changes in Banner Student Registration

Body

Workaround:
 
The workaround for this issue is to first 1) wait for the refresh to either complete or to time-out.  This may take up to 5mins. to complete.  2) If a time-out is received, close out of the browser and re-enter Banner. Check the student schedule to confirm that course changes have been committed.  3) If no courses have been committed, open a ticket so an Analyst can determine other issues that may be causing the time-out error.
 

Details

Details

Article ID: 20516
Created
Fri 10/31/25 2:50 PM
Modified
Fri 10/31/25 2:50 PM