Telework for Staff

As a reminder, Duo is a convenient way to increase the security of your work and information. Additionally, Duo protects all campus users by limiting the ability for a cybercriminal to use your account for malicious activity.

Prior to working remotely, confirm that you have Duo Push set up. If you have your office phone set up as your contact to authenticate, you will not be able to access various SHSU sites that you may use, such as Banner.

If you are unsure that your internet connection is fast enough to telework, you can use the Speedtest tool. This tool will use your internet connection to run diagnostics and will report back what your upload and download speeds are. As a reminder, you must have a minimum of 20 mbps to work successfully from off campus.

You will want to use OneDrive as much as possible. This service allows you to store up to 1TB of data (that's a lot!). The best part is that these files are available anywhere you are from any device with an internet connection.

You may not want to give your personal phone number out to just anyone. Use Cisco Jabber to make your office extension portable and available anywhere you are. You can download Cisco Jabber to your computer or smart device and answer calls to and place calls from your campus extension.

Disable automatically starting calls with video when using Jabber. To do so, click on Settings (gear icon), select Options, then select Calls. Once there, select, Never start calls with video. You will still have the ability to turn on video as you wish.

MyWorkspace proves you access to a campus workstation from anywhere with an internet connection. MyWorkspace is a good way to access S and T drive resources.

Educause

EDUCAUSE® is a higher education technology association focused on advancing higher education with research, professional development, and collaboration. To login, point your web browser to https://www.educause.edu/ and click on Login. Then search for and select Sam Houston State University from the Federated Login section to continue logging in./p>

Newton Gresham Library

• Full text books are available online
• Access to Citation tools such as EndNote and EasyBib are available through the Newton Gresham Library. Visit their Citing Sources website for additional information.

Refer to our list of home use software.

Your supervisor should have this information. In the event they do not, you can look up contacts in SamWeb under the SHSU Directory.

If your department does not have a contact sheet, it is recommended that one is created containing staff names, personal and work phone numbers and emails addresses.

You should treat your managed device just like your desktop computer. Any time it is not in use, lock or log out of it. Keep it on and charging.

This will ensure that your device receives necessary feature and security updates.

For additional questions regarding this process, contact the IT Service Desk.

Yes, you can connect to MyWorkspace to access SHSU networks along with WebCMS and additional software. For step-by-step instructions on how to use this feature, review the MyWorkspace knowledge article.

We understand access emails when you are out of the office is important. If you do not have the Microsoft Outlook application installed on your phone, you can log in on to the Outlook online.

In addition you can download Microsoft Office to install Outlook.

NOTE: You do not have to use MyWorkspace to access this.

Teams is the preferred method of video conferencing for non-academic uses. Take a look at our guide to get started.

Zoom provides remote conferencing services for 1-on-1 or mutli-person meetings (up to 300 participants). Take a look at the Zoom Guides to get started!

Cisco Jabber is available for 1-on-1 meetings. Take a look at this Zoom GuidesQuick Start Guide.

If you do not have internet service, you can connect to your phone’s hotspot if it is provided by your phone service provider.

To use mobile hotspot refer to the Apple or Android device guides.