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Computer Account Request
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Submit a request regarding a computer account.
Ticketing Details
Subject
A short description to explain the nature of a ticket.
Please describe the nature of your service request
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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Type of Computer Account Request
Account Activation
Account Creation
Password Reset/Recovery
Do you have an off-site (non-SHSU) email address on file?
No
Yes
What is your off-site email address?
Attachment
File attachments associated with the ticket.
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Requestor Information
Status
The status of the ticket. This indicates where the ticket is in its lifecycle.
New
Impact
The impact, in terms of number of individuals, of a ticket.
Affects User
Affects Group
Affects Department
Affects Organization
Urgency
The importance of a ticket and how quickly it needs attention.
Low
Medium
High
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code