Information Technology Resources for Staff

Overview

Sam Houston State University offers a range of technology resources to support staff in their daily tasks. This article provides details about accounts, software, support services, and technology help available to students.

Resources

• Computer Account
• Account Activation
• Two Factor Authentication
• Account Self Service (password resets, email maintenance, off-site contact updates)
• Software Available for Home Use 
• MyWorkspace (virtual desktop)
• Network Access 
• File Storage: Microsoft OneDrive
• Zoom 
• Artificial Intelligence: AI Tools 
• Technology Acquisition
• Training: Talent Management, Linkedin Learning

Support 

Self Service Resources

Students are encouraged to use available self-service resources:

• Knowledge Base
• Service Catalog

Need help? Contact the IT Service Desk at 936-294-1950 or servicedesk@shsu.edu for assistance with any technology-related questions or issues.