Outlook: Adding Shared Mailbox (Windows)

How to Add a Shared Mailbox in Outlook (Classic)

Use the steps below to add a shared mailbox for a user with Send As permissions.

Adding the mailbox correctly ensures that emails are sent from the shared mailbox instead of the user’s personal mailbox.

1. Open Outlook Classic and select File.
    
2. Click on Add Account.
   
    
3. Enter the Shared Mailbox Address and click Connect
   
   
    
4. A log-in window will open up as shown below
    
5. When asked for a username and password, remove the email address that is pre-filled in the username text box.
6. Enter your SHSU username and password.
   
    
7. Select Sign In.
8. Click Done.
   
   
    

You will need to restart Outlook to see the account listed.