Outlook: Adding Shared Mailbox (Mac)

To add a shared mailbox to Outlook for Mac:

  1. Open Outlook and select Preferences.
  2. Click Accounts located in the Personal Settings section.
  3. Click on the + sign in the bottom left corner of the next window.
  4. Select New Account.
  5. Enter the the shared email address that you want to add.
  6. Click Continue. (You will see a confirmation screen that shows shared Office 365 email account is being added to Outlook.)
  7. Delete the email address from the username text box. 
  8. Enter your SHSU credentials and select Sign In.
  9. Click Done.
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This article explains how to add a shared mailbox to Outlook in Windows.