Classroom Technology Support
Classroom Technology Support is achieved through immediate support. Immediate support is provided in rooms where an active class is in session where there is a technical issue(s). A technician will be dispatched and respond as soon as a technician is available within normal business hours.
Faculty can call the Service Desk at 936-294-HELP (4357) or submit a remote support session (https://support.shsu.edu) by clicking on the IT Tech Support icon on the desktop. When an issue is reported, faculty are require to provide the necessary information in order to receive Classroom Technology Support.
File can be found at:
T:\CompServ\Client Services\Shared\Documentation\10 Minute Promise