Devices

Articles (21)

Adding a Network Printer on Windows 10 Devices

This article explains how to connect to an SHSU network printer with Windows 10.

Adding Printers on MacOS

This article details how to print on AD bound devices (iMacs and Mac Minis) and non-AD bound devices (MacBooks). Depending on the model of the printer, be prepared to download the printer driver for the MacOS version that the device is using.

Battery Replacements

This article provides support information for laptop batteries.

Classroom Technology Support Process

This article provides information about the Classroom Technology Support Process.

Domain Computers - WiFi

This article provides information on Wifi availability on domain computers.

Employee Computer Replacement Program Standard

Formalized process of assigning computers to eligible SHSU employees or who in the normal course of their job duties are required to use a computer.

External Hard Drive Support

Information regarding external hard drive support.

Find Node Name on Mac

This article explains how to locate the node name for your Mac.

Identifying Computer Specs for Mac

This article explains how to identify computer specifications for Mac.

Identifying Computer Specs for Windows

This article explains how to identify the specifications of your Windows computer.

Monitor Arm

This article covers information regarding support for Monitor Arms.

Multiple Monitor Configuration

This article will walk you through changing how your monitors are set up in relation to a multiple monitor set up.

Network Printing for Mac- Monterey

This article explains how to connect to an SHSU network printer with your Mac workstation.

Network Printing for Mac- Ventura

This article explains how to connect to SHSU network printer with your Mac- Ventura workstation.

Network Printing for WIndows 11

Steps for adding a printer on a Windows 11 device.

Node Name: Locating

This article provides information on how to locate a node name.

Printers - Identifying the Different Printer Type

This article lists and explains the different types of printers supported on campus.

SHSU Laptop Basics

This article explains how to use and maintain your SHSU laptop.

Where is the asset tag of a device located?

Information on how to locate the asset tag of a device.

Wireless Printing - Mac

You can print wireless to campus printers. Here's how.

Wireless Printing - Windows

You can print wireless to campus printers. Here's how.