FAMIS: Overview

Description:

FAMIS is the work order system for Facilities Management.

 

Solution:

DESCRIPTION:

FAMIS is the cloud based maintenance management software for Facilities Management.  FAMIS is used to track maintenance requests, estimate requests, repairs, etc. for facilities and other locations on campus, except Residence Life dorms.

FAMIS contains a self-service module.  All faculty and staff automatically have access via SAML.

 

HOW TO ACCESS:

  1. Facilities Management website (https://www.shsu.edu/offices-departments/facilities-management/) Submit Work Request.
  2. MySam Channel.  See below.

TROUBLESHOOTING:

  1. Login Issues should be reported to facilitiescustomerservice@shsu.edu.
  2. Not able to see updated pages (after 02-23-19), clear the browsers cache.
  3. Any other issues (billing, requests, estimates, etc.) should be reported to Facilities Customer Service @ 4-3663.
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