Overview
The Account Self-Service Portal allows users to manage their account preferences and settings, including password changes/resets, email aliases, and off-site contact information.
Instructions
Access the portal at: https://account.shsu.edu
The following services are available via the Self Service Portal
- Email Maintenance
- Request and manage email aliases.
- Choose which alias to set as your primary email.
- Faculty and Staff may request up to three additional aliases.
- Students may request one additional alias.
- Forgot Password
- Submit a password reset request by entering your Username.
- Select an off-site contact to receive the reset instructions.
- Quota
- View your email and S-drive quota and usage.
- Off-site Contact
- Add or remove personal email addresses and phone numbers.
- At least one email address must be on file.
- Note: The Service Desk cannot update off-site contacts for users.
- Activate Account
- Submit an account activation request using your personal email address
- The email address must match the one listed in your Off-site Contacts for the activation email to be sent.
- Password Change
- Change your password if your current password is not expired.